![]() Charge members one single monthly rate with no hidden fees.NASM Certified Personal Trainer and Nutrition Coach, Group Fitness Instructor ![]() Signs say that it's $9.95 a month, but then you find out about the $50 sign-on fee and the $50 charge three months after you join to "guarantee that your monthly rate doesn't go up." That's ridiculous. I would not ever join a VASA gym in the future because of a lack of transparency. When we called customer service to get it sorted, the person on the phone was completely inflexible and would not work with us. You can sign up immediately-why require written 30-days notice to cancel? It's just a grab for members' money. It's costing us $60 to cancel because we're being charged for two future payment periods even though we want to cancel NOW. (If you use a credit or debit card, the charge goes up even more.) We went for 6 months before cancelling to avoid the $25 early fee, but now we're paying $30 for another month because of the ludicrous 30-day cancellation notice policy. We have actually been charged $30 each month because Dustin did not tell us the guest privileges were an extra charge. ![]() My husband and I signed up during the summer, and Dustin told us we could pay $10 each or $20 for one of us with guest privileges. are too good to be true.Īverage equipment, lower-than-average service, and TERRIBLE contract terms. Sadly, the pictures for this location like the pool, big turf field, etc. If you want all of the amenities then go to the location on University in Orem right by Kohl's. If you're struggling that bad, then you should probably focus on getting your finances straight before you get your workout on.īut over all, pretty good gym, just not my favorite location. ![]() In reality, not too many people can't afford an extra $10/month. The $20/month is so that I can have full access to everything and allows me to go to any location, so the extra $10 is definitely worth it. I personally pay about $30/month for me and a friend to go, but I just need to bring a friend along to make it worth it. But fair warning when coming to this VASA location: they don't have a pool, basketball court, racketball court, or many of the amenities that people want at a gym besides weights. That thing is smaller than my living room. Hands down, it is much better than the BYU Student gym. Yea, it can be a bit pricy, but that's what you get when you want to change your lifestyle. I was hopeful that I would like it there, but it was a joke and not worth it at all. I will never get any kind of membership with VASA in the future. They continue to charge me every two weeks even though i have paid the transfer fee to sell my contract to someone else - she hasnt signed the papers yet. It has been a total headache and nightmare trying to sell my contract. I decided to cancel, but you are locked in.the only way you can get out is if you sell or contract or move more than 25 miles away from the nearest VASA. I was told they would also help with my nutrition and helping me know what to eat (I have stomach problems and hoped working out regularly and eating better would help) I told them I was thinking about hiring a nutritionist and I was told my trainer would help with that for me as well - never received any help. It is over priced for what you're getting. They will take just about anyone to be their trainers for them. I just feel I should share my experience - I bought a personal training membership with them, and it was a complete joke. Usually I don't leave negative reviews to places.
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